Terms & Conditions

Product Availability

We do our best to keep the online store up to date, but sometimes we may be out of stock of a product you have ordered. If this occurs we will contact you as soon as possible to let you know. We may be able to suggest an alternative for you to consider. Otherwise, we will provide a full refund for the out of stock item. If you have ordered multiple items, we will send the available items to you and provide a refund for the out of stock item.

Product Description & Price

We try to ensure our advertised product descriptions and prices are clear and accurate. If you find a product does not match the description, please let us know and please refer to our returns policy for any applicable remediation. If you find a product advertised by us at two different prices, we will sell it to you at the lower price. If a product has been priced or described incorrectly as a result of genuine error, we reserve the right to withdraw that product from sale (and refund payment as applicable) in order to correct the error.

Payment

Our online store accepts Credit and Debit Card – Master and Visa Cards.

If you cannot use our online store for any reason, please email or call through your order and we can arrange payment.

Feedback & Complaints

Your feedback, whether positive or negative (hopefully not) is important to us. If you do have a complaint we would like to hear from you in person/email so that we can work towards a resolution. Please contact us.